Your privacy is our priority. This document transparently explains how 9kiss2 collects, uses, stores, and protects your personal data as a valued member.
Six core principles that underpin how 9kiss2 handles the privacy and personal data of every member.
All data transmitted between your device and 9kiss2 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions worldwide to safeguard sensitive information.
9kiss2 does not sell, rent, or exchange members' personal data to third parties for marketing purposes. Your information belongs to you and we will not use it for the benefit of others without your consent.
All 9kiss2 member personal data is stored on secure servers protected by multi-layer firewalls, intrusion detection systems, and strict access controls to prevent unauthorised access.
You have the full right to access, correct, or request the deletion of your personal data held by 9kiss2. Such requests will be processed within 14 working days.
9kiss2 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and related data protection legislation. All our data handling processes are designed to ensure ongoing legal compliance.
You may opt out of receiving marketing communications from 9kiss2 at any time by contacting our support team. Essential account-related communications cannot be stopped as they are for your security.
An overview of the data collected, the purpose of collection, and its retention period at 9kiss2.
| Data Type | Example | Purpose | Retention Period |
|---|---|---|---|
| Identity Data | Full name, date of birth, ID number | KYC identity verification & legal compliance | 5 years after account closure |
| Contact Data | Email, phone number | Account communications & customer support | For the duration of the active account |
| Financial Data | Bank account number, transaction records | Deposit & withdrawal processing | 7 years (audit requirement) |
| Technical Data | IP address, device type, browser | Security, fraud detection & analytics | 12 months |
| Activity Data | Game logs, betting history | Responsible gaming monitoring & audit | 3 years |
| Cookie Data | Session cookies, preference cookies | Enhancing the user experience on the platform | 30 days to 1 year |
9kiss2 ("we", "Platform", "Company") is committed to protecting the privacy of all users who access and use our platform. This Privacy Policy clearly and transparently explains how we handle your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and other relevant legislation.
This policy applies to all information collected through the 9kiss2 website, mobile app (if available), email communications, customer support interactions, and all other services provided by 9kiss2. It covers all registered members, website visitors, and any party that interacts with our platform.
We take our responsibilities as a data custodian seriously and ensure that all data processing activities have a sound legal basis and are carried out in a manner that safeguards the best interests of our members.
9kiss2 collects various types of information depending on how you interact with our platform:
Information You Provide Directly:
Automatically Collected Information:
9kiss2 uses the information collected for the following lawful and clearly defined purposes:
9kiss2 does not sell or transfer your personal data to third parties for their own marketing purposes. However, we share certain information with the following parties where necessary and lawful:
In all data sharing scenarios, 9kiss2 ensures that data recipients are bound by confidentiality and data protection obligations equivalent to our own standards.
9kiss2 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
As a 9kiss2 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
Request a copy of your personal data held by 9kiss2 at any time.
Request correction of any inaccurate or incomplete information in your records.
Request deletion of your personal data (subject to legal data retention obligations).
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured, machine-readable format for transfer to another provider.
Request that 9kiss2 restrict the processing of your data while a dispute or investigation is ongoing.
To exercise any of the above rights, please contact the 9kiss2 support team via live chat. All requests will be processed within 14 working days from the date of receipt.
9kiss2 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some 9kiss2 platform features.
In the context of 9kiss2's digital operations, some of your personal data may be processed or stored on servers located outside Malaysia, particularly in relation to technology service providers and international game providers.
9kiss2 ensures that any such data transfers are carried out with adequate protection safeguards, including:
The 9kiss2 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of children under the age of 18.
If we find that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. If you believe your child may have registered on 9kiss2, please contact us immediately.
9kiss2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any amendments will be published on this page with a new update date.
For amendments deemed material and affecting your rights in a significant way, we will endeavour to notify members via their registered email or in-platform notification on 9kiss2 at least 30 days before the changes take effect.
Your continued use of the 9kiss2 platform after the effective date of any amended Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically.
If you have any questions, concerns or requests regarding this Privacy Policy or how 9kiss2 handles your personal data, please contact us through the following channels: