Platform Terms and Conditions of Use 9kiss2 What You Need to Know

1

Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and 9kiss2 ("Company", "we", "Platform"). This document governs all aspects of your use of the platform, services, content, and features provided by 9kiss2.

Continued use of the 9kiss2 platform following any amendment to these terms constitutes acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of the latest terms in effect.

These terms are to be read together with Privacy Policy and Responsible Gaming Policy 9kiss2, both of which are considered part of this overarching agreement.

2

Account Eligibility & Registration

To register and use 9kiss2 services, you must meet all of the following eligibility requirements:

• Be at least 18 years old or the minimum legal gambling age applicable in your jurisdiction, whichever is higher.
• Register using true, accurate, and current personal details — including your full name, date of birth, and contact information.
• Not enrolled in any active self-exclusion program or gambling ban.
• Not registering on behalf of a third party or corporate entity without written authorization from 9kiss2.
• Not located in a region or country where the use of online betting platforms is prohibited by local law.

9kiss2 reserves the right to request identity verification documents (KYC) at any time. Failure to comply with a KYC request within the specified period may result in temporary suspension or termination of the account.

3

Account Usage & Security

You are fully responsible for all activity that takes place within your account on 9kiss2. This responsibility includes:

• Keep your password confidential and do not share it with anyone, including family members.
• Always log out of your account completely after each session, especially when using a shared device.
• Notify 9kiss2 immediately if you detect any unauthorized access to your account.
• Keep your account information up to date, especially your active email address and phone number.

9kiss2 is not liable for any losses arising from a member's negligence in safeguarding their login credentials. However, we will assist in the investigation should an unauthorised access case be reported.

4

Fund Deposits & Withdrawals

9kiss2 accepts deposits via a range of secure and approved payment methods, including FPX, DuitNow, Touch 'n Go eWallet, and local Malaysia bank transfers.

• Minimum deposit is RM 10 for most payment methods unless otherwise stated in a specific promotion.
• Deposits are credited to your 9kiss2 account automatically once payment is confirmed by the system.
• Minimum withdrawal is RM 50 and processed within 1 to 3 business hours after the request is approved.
• Withdrawals may only be made to a bank account or e-wallet registered in the same name as the 9kiss2 account holder.
• 9kiss2 reserves the right to request additional verification before approving large withdrawals as a security measure.

Funds in your 9kiss2 account are intended solely for betting and entertainment purposes. Using the 9kiss2 platform as a money transfer facility or for money laundering is strictly prohibited and will be reported to the relevant authorities.

5

Bonuses & Promotions

9kiss2 offers a variety of bonuses and promotions for new and existing members. All bonuses are subject to specific terms and conditions stated in each promotional offer.

• The welcome bonus may only be claimed once by each eligible new member.
• Wagering requirements must be met before any bonus amount or winnings derived from a bonus can be withdrawn.
• 9kiss2 reserves the right to cancel any related bonuses and wins if bonus terms are violated.
• Using multiple accounts to claim the same bonus is prohibited and considered bonus abuse.
• Promotions are subject to change or cancellation without prior notice, and 9kiss2 is not liable for any losses arising from such changes.

6

Game Rules

All games offered at 9kiss2 — including slots, live casino, fish shooting games, and sports betting — are conducted in accordance with the rules set by their respective game providers and 9kiss2.

• The outcome of all games is determined by a certified RNG (Random Number Generator) system and cannot be manipulated by any party.
• In the event of a technical disruption during a game session, 9kiss2 will endeavor to resolve the situation fairly based on system records.
• Wins arising from system errors or technical faults will not be paid out and are considered void.
• Bets that have been confirmed and accepted by the system cannot be cancelled by the member.
• Each game type has its own minimum and maximum betting limits that all 9kiss2 members must observe.

7

Prohibited Conduct & Activities

The following activities are strictly prohibited on the 9kiss2 platform and may result in account termination and legal action:

• Opening or using more than one account under the same or different identities.
• Use of automation software, bots, scripts, or any unauthorized third-party tools.
• Collusion or cooperation with other players to manipulate game outcomes or betting results.
• Exploiting technical errors or vulnerabilities in the 9kiss2 system to gain an unfair advantage.
• Money laundering or using the platform for any unlawful financial purpose.
• Providing false information during registration or the KYC process.
• Any form of conduct that undermines the integrity of the platform or causes disruption to other users.

8

Account Termination & Suspension

9kiss2 reserves the right to suspend or terminate any member's account for the following reasons:

• Violation of any terms and conditions set out in this document.
• Failure to meet KYC requirements within the specified timeframe.
• Activity suspected to be fraud, money laundering, or bonus abuse.
• Self-exclusion requests submitted by the member themselves.
• Instructions from the relevant authorities.

In the event of account termination due to a violation, 9kiss2 reserves the right to forfeit any bonus balance that has not yet met its wagering requirements. Any valid real-money balance (non-bonus) will be returned to the member once the investigation is complete, subject to applicable legal requirements.

Members may also request the closure of their own account at any time by contacting the 9kiss2 support team via live chat.

9

Limitation of Liability

To the extent permitted by applicable law, 9kiss2 is not liable for:

• Any indirect, consequential, or punitive losses arising from the use of the platform.
• Service disruptions caused by factors beyond our control, such as internet infrastructure failures, power outages, or natural disasters.
• Losses arising from a member's negligence in maintaining the security of their account.
• Betting outcomes arising from misunderstanding of promotional terms or game rules.

9kiss2 will make every reasonable effort to ensure the platform operates stably and securely at all times. However, we do not guarantee that the service will always be entirely free from technical disruptions.

10

Responsible Gaming

9kiss2 takes problem gambling seriously and is committed to helping members play in a healthy and controlled manner. We provide a range of tools to help you manage your gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss Limit: Set a maximum loss amount you are comfortable with over a given period.
• Session Limit: Limit the time you spend on the 9kiss2 platform in a single gaming session.
• Temporary Break: Suspend access to your account for a period of 24 hours to 30 days if needed.
• Self-Exclusion: Permanently close your account if you feel that gambling has negatively impacted your life.

If you or someone you know needs help with problem gambling, please contact the 9kiss2 support team or refer to the Responsible Gaming for more information and available support resources.

11

Amendments to Terms and Conditions

9kiss2 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. All amendments take effect immediately upon being published on this page.

It is your responsibility to check this page regularly. Continued use of the 9kiss2 platform after any amendment is published constitutes your acceptance of the revised terms.

For changes deemed significant, 9kiss2 will endeavor to notify members via in-platform notifications or the email address registered to their account.

12

Contact Us

If you have any questions, concerns, or need clarification on any part of these Terms and Conditions, the 9kiss2 support team is ready to assist you.

• Live Chat: Available 24 hours a day, 7 days a week via the 9kiss2 platform.
• Email: [email protected] (displayed for reference only, not clickable)
• Response Time: Most enquiries are answered within 1 hour by our trained support agents.

We value every piece of feedback and every enquiry from 9kiss2 members and will ensure each issue is resolved fairly, transparently, and efficiently.